Dear [site] Legal Department,
I am formally requesting a refund of the funds I lost while gambling on your platform prior to October 1, 2021. As you are aware, and as confirmed by the ruling of the District Court of Overijssel on April 17, 2024, the provision of online gambling services to Dutch residents was illegal in the Netherlands before this date.
In this ruling, the court determined that gambling agreements concluded with providers without the necessary license are void and that the relevant provider is obliged to refund the stakes and lost funds to the player.
My [site] account number is [account number]. According to the records I recently received trough a data subject rights request, I have successfully deposited a net total of approximately € [amount] and withdrawn € [amount] This leaves a net loss of approximately € [amount]
Given the court ruling and the fact that your company was operating illegally in the Netherlands during the period in question, and that I, as a Dutch resident, was not permitted to participate in online gambling, I claim that the funds I lost represent an unjust enrichment to your company. Therefore, I am formally requesting a full refund of the aforementioned amount.
I trust that, in light of the clear jurisprudence, you will comply with my request without any problems. However, if this is not the case, I am prepared to take further legal action, including an appeal to the ruling of the District Court of Overijssel.
I look forward to your prompt response.
Sincerely,